© Daniel Schneider
  7.2. Knowledge management

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7.2. Knowledge management

• Message posted are a database of informal knowledge (e.g. hints of lessons learned, case stories, comments, pointers to other bodies of knowledge)
• such knowledge tends to be underused - but is needed for many just-in-time learning situations (e.g. "how to do questions")

A few technical questions:

• what can be done by the machine? what needs humans?
• tools for finding topics / Reusable Learning Objects (RLOs)
• content structuring (for combining, linking retrieving).
• How much do we need?
• What helps without being bureaucratic
• how can we avoid meta data (users don't like to make that additional effort) ?
• How easy is it to "reuse", repurpose, aggregate, etc. ? (also on other sites)
• ...