©
Daniel Schneider
7.2. Knowledge management
7.2. Knowledge management
Message posted are a database of informal knowledge (e.g. hints of lessons learned, case stories, comments, pointers to other bodies of knowledge)
such knowledge tends to be underused - but is needed for many just-in-time learning situations (e.g. "how to do questions")
A few technical questions:
what can be done by the machine? what needs humans?
tools for finding topics / Reusable Learning Objects (RLOs)
content structuring (for combining, linking retrieving).
How much do we need?
What helps without being bureaucratic
how can we avoid meta data (users don't like to make that additional effort) ?
How easy is it to "reuse", repurpose, aggregate, etc. ? (also on other sites)
...
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TIE